Privacy Policy
Our Privacy Policy.
Advancement for Recreational Therapy UK CIC (ART UK) ("we", "us", "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect personal information when you use our website, contact us, or subscribe to updates.
Who we are
For the purposes of UK data protection law, Advancement for Recreational Therapy UK CIC (ART UK) is the data controller for the personal information described in this policy.
If you have questions about this policy or how your information is handled, please contact us using our website contact form.
What this policy covers
This policy applies to personal information collected when you browse our website (hosted and managed on Wix), submit an enquiry through our contact forms, or subscribe to our newsletter and updates (sent using Wix Email Marketing).
What information we collect
When you contact us or subscribe, we collect the information you choose to provide, such as your name, email address, and the content of any message you send.
When you browse our website, we (and our service providers) may also collect basic technical information, such as your IP address, device type, browser type, pages you visit, and how you interact with the site. This information is typically collected using cookies or similar technologies.
How we use your information
We use your information to respond to messages and enquiries, and to send newsletters and updates if you have asked to receive them.
We also use information to share updates about our work, including advocacy activity and membership developments (including the Register of Support and membership launch information).
In addition, we use information to operate, maintain, and improve our website, to understand what visitors find most useful, and to keep the website secure and prevent misuse.
Our lawful basis for processing
Under UK data protection law, we rely on different lawful bases depending on what we are doing.
When you subscribe to our newsletter, we rely on consent.
Where you contact us, and where we run and protect the website, we generally rely on legitimate interests.
In some situations, we may also rely on legal obligation, where we must keep certain records or comply with legal requirements.
You can withdraw consent at any time by using the unsubscribe link in our emails or by contacting us.
Newsletter and marketing emails
If you subscribe, we will send you occasional emails about ART UK, including updates on our advocacy work and key announcements.
Emails are sent using Wix Email Marketing. You can unsubscribe at any time using the link in each email.
We do not sell your personal information.
Cookies and analytics
Our website uses cookies and similar technologies. Some cookies are essential to help the website function properly.
We also use analytics cookies to help us understand how visitors use the website so we can improve it.
We use Wix Analytics (and/or analytics features provided through Wix) to understand website usage, such as page visits and interactions. Analytics information is used in aggregate to help us improve the website and understand what information visitors find most useful.
You can control cookies through your browser settings. If you disable cookies, some parts of the website may not work as intended.
Sharing your information
We may share personal information with trusted service providers who help us operate our website and communications.
This includes Wix (website hosting/platform services), Wix Email Marketing (newsletter and email communications), and analytics services used through Wix (where enabled).
These providers are only permitted to process personal information on our instructions and where appropriate safeguards are in place.
International transfers
Wix and other service providers may store or process information outside the UK. Where this happens, we take steps to ensure appropriate safeguards are used to protect your information.
How long we keep your information
We keep personal information only for as long as necessary for the purposes described in this policy.
Newsletter subscription information is kept until you unsubscribe.
Contact form messages are kept for as long as needed to respond and keep appropriate records.
Your rights
You have rights under UK data protection law. These include the right to access the personal information we hold about you, ask us to correct inaccurate information, request deletion in certain circumstances, object to or restrict certain processing, withdraw consent at any time (where processing is based on consent), and request data portability in certain circumstances.
To exercise your rights, please contact us using our website contact form.
Children's privacy
Our website is not intended for children, and we do not knowingly collect personal information from children.
Security
We take reasonable steps to protect personal information. However, no website or internet transmission can be guaranteed to be completely secure.
Complaints
If you have concerns about how we handle your information, please contact us first so we can try to resolve the issue.
You also have the right to complain to the Information Commissioner's Office (ICO).
Changes to this Privacy Policy
We may update this policy from time to time. Any changes will be posted on this page with an updated effective date.